About Shiloh Hospice & Palliative Care

OUR VISION:

To be a fountain of comfort and support for all our patients and their families.

OUR PURPOSE:

Shiloh Hospice exists to make every moment count for our patients and their families, so they can live their remaining life to the fullest.

OUR CORE VALUES:

At the heart of our services are the tenets that guide everything we do, which are;

• Compassion: We believe in providing compassionate and comforting care which relieves distressing symptoms and improves quality of life.
• Autonomy of every patient: We support, promote and educate on autonomy and how to live the best life possible.
• Education, Improvement and Innovation: We build the best hospice care team through ongoing training, education and innovation, which will enable better quality outcomes for patients and their families.
• Cherishing every moment: We promote living each day to the fullest in comfort, hope and free of distressing symptoms.
• Dignity without discrimination: We care for each patient with love and dignity without discrimination.
• Excellence: We aim for excellence in all that we do.

Our Team

When it’s time for your loved one to receive hospice care, you may be struggling with many complicated emotions. It’s understandable to feel stressed during such a tough transition, and that’s why our team at Shiloh Hospice provides empathetic support every step of the way. We aim to take some of the stress off of your shoulders so you can focus on spending quality time with your loved one. Our team includes a broad range of care professionals who work together to provide custom care that aligns with the patient’s preferences, values and wishes. We are here for you in any way you need us.

Meet the Team

Our care providers at Shiloh Hospice play an important role in delivering integrative care that fulfills your loved one’s physical, emotional and spiritual needs. Here’s an overview of our team members and how they serve your family:

• Physicians. The patient’s primary care physician plays a vital role. They oversee coordination between the hospice team and the hospice medical director to ensure that all parties follow their discretion. Your loved one’s hospice physician helps them feel comfortable, both physically and emotionally.
• Nurses. Nurses provide compassionate care to educate patients and help them manage their symptoms. They record the patient’s condition and medical concerns, as well as check vital signs and administer medications. Our nurses work closely with the rest of our hospice care team to confirm that the patient receives the outstanding care they deserve. We work hard to relieve your loved one’s stress and provide a sense of normalcy
• Social Workers. A licensed medical social worker is specially trained to assist with various tasks related to end-of-life care. This may include filling out medical paperwork and arranging services. They also complete psycho-social examinations and help the patient and family cope through counseling and education.
• Chaplains. Spiritual care is an important part of helping the patient feel comfortable. We listen carefully to the patient’s wishes and coordinate with their clergy or religious leader to support the patient through the end-of-life journey. We also provide non-denominational spiritual support. Our chaplains assist with providing solace through challenging moments, offer emotional support for caregivers and can help individuals with existential questions.
• Grief and Bereavement Counselors. Death means something different to everyone. Our grief and bereavement counselors provide professional counsel for your family through your loved one’s illness. We continue to support the grieving family in the following 13 months after death.
• Hospice Aides. Patients undergoing hospice care need ongoing assistance with many daily activities, including bathing, toileting and grooming. Our hospice aids deliver compassionate care as per the direction of our registered nurses.
• Volunteers. Our volunteers help soothe the patient by providing companionship. They can also provide respite for the caregiver so you can run errands, attend appointments and take care of personal and professional responsibilities you may not otherwise have the time or emotional energy to complete.

We also have pharmacists, dietitians, and physical, speech and occupational therapists on staff to assist wherever needed.

Together, we aim to make the transition to hospice care a little easier for you and your family. We attentively listen to your needs during the process and are here whenever you need us. Our mission is to make your loved one comfortable as they approach the end of life. Rest assured that your loved one will be treated with the highest dignity and respect. Contact Shiloh Hospice to meet our team members.